About Us

Duchess HR

You want to do things the right way when it comes to your people, but you don’t need to employ an expensive Human Resources (HR) department to achieve this. We can offer you affordable commercially-driven support and advice on the terms you need, whether short-term, long-term, demand-driven or on a project basis. By outsourcing your HR needs, you’ll benefit from a fresh pair of eyes and the robust straight-forward advice that comes from over 30 years of accumulated experience. Contact us for a free consultation on whatever your people issues are, big or small, and let us discuss a practical and cost-effective solution for you.


Why choose us?

Most large, national HR services use call centres where it’s unlikely that you will speak the same person twice. At Duchess HR, we don’t have a call centre; you’ll talk to the same person that you have dealt with all along; meaning there will be no need for you to explain things twice. Our service is personal and bespoke to you, your company and your issues.  We will always work hard to find the best, most cost effective and risk-free solution to deal with your situation. We are passionate about all people aspects in your company, whether you have 10 employees or 100, we can help. We are focused on helping companies like yours, and are experienced in finding ways to resolve situations which suit any circumstances.


Our Packages

Remote HR Director Services

  • Support for Start-up’s who want to put their People strategy at the heart of what they do;
  • Support for existing organisations that require strategic direction with their teams;
  • Support for existing HR professionals who require the part time services of an HR Director;
  • Support for HR professionals who require mentoring;
  • Change management programmes including Organisational Design, Restructures and Harmonisation;


Outsourced HR Services

  • Retained monthly HR support (agreed number of hours and days);
  • White labelled HR system included as part of the retained package;
  • Fixed price HR toolkits and templates (all legal documentation inc. contracts, handbook, policies etc.);
  • Employee Relations support for all matters up to and including complex disciplinaries/grievances/performance management;
  • Change management projects including restructures, redundancies, benchmarking and talent management.


The face behind Duchess HR

Jayne Temple-Heald is a self-motivated and enthusiastic HR professional with 25 years’ experience of HR Management in a generalist and strategic capacity.

She has a proven ability to quickly interpret business needs, manage large scale projects nationally, drive people strategy and deliver effective business solutions to stakeholders at every level; from small business owners to CEO’S.

Jayne’s key skills are forming relationships and becoming a trusted advisor for her clients; immersing herself in businesses with a keen understanding that there is no ‘one size fits all’ approach to HR.

Curious, challenging with a commercial mind set Jayne’s personal values is that she is reliable, approachable, committed and has high levels of integrity. Working alongside her team of associates and large network, she is able to add value to any organisation that she works within.

“After a long, successful career in the corporate world, it was my pleasure to be able to start a company that I feel really passionate about; one which helps others in their quest to do the right thing with their people whilst maintaining the culture of the business and adding value to the bottom line.

I have become the trusted HR partner for many start-up entrepreneur’s, established business owners and CEO’s. I am a renowned sounding board for other HR professionals and have a built up an extensive network of like-minded professionals meaning I have always got the solutions to any business issues”