Welcome to Duchess HR
Your trusted outsourced HR Partner

We look after and inspire your people so that you can make your business grow.

Our Services

Have trust that our services will help you to manage your people.

Employment contracts, policies and procedures.

Whether you are a start-up or an established SME, alignment of these three elements are the key to your success when staying legal and providing your colleagues with your expectations of them.

Find Out More
Outsourced HR

There are so many HR touch points that employees go through when they are working for you; from selection, recruitment and onboarding through their employment journey.

Find Out More
Employee Relations and Employment Law

Let us help you to maximise your time in work by advising you on the right, and most efficient way, of dealing with difficult members of staff, redundancies, Disciplinary or Capability issues, lateness, sickness and absences, new best practise in wellbeing and diversity.

Find Out More
Change Management

All change requires management; whether that is managing processes or ensuring that the disruption of the change doesn’t affect the culture that you have carefully created.

Find Out More
HR Systems

With a seamless, extremely cost competitive, integrated platform for managing everything related to HR, you’ll find it easy to support a vibrant working community and grow the talent in your business.

Find Out More
The Remote HR Director

We understand that the role (and cost) of a full time HR Director is not something that businesses need which is why we provide an option for you to have a part time HR director to help you with the direction of your business when you need it.

Find Out More

Making HR Admin Easier

Easy to use HR software designed for SME’s which simplifies and automates your people management.

By focusing on simplicity and ease of use, our HR software is a cloud HR software solution designed to tame the chaos so that you can get out from behind the desk and lead your people.

Centralise Employee Data

Centralise Employee Data

Holiday Request Management

Holiday Request Management

Manage Employee Absence

Manage Employee Absence

Recruitment

Recruitment

Organise Documents

Organise Documents

Track Expenses

Track Expenses

Set Permissions & Organise

Set Permissions & Organise

Boost Performance

Boost Performance

Streamline Reports

Streamline Reports

Our Clients

Some of the clients that we work with

Testimonials

It was refreshing to work with a HR professional who thinks outside the box, with the business in mind as well as the people.

I worked alongside Jayne during her tenure as Head of HR for Inchcape and previously as the Business Partner for Mercedes Benz. I have always found Jayne’s advice to be practical and commercial. Jayne always ensures that she understands your objective and advises accordingly. It was refreshing to work with a HR professional who thinks outside the box, with the business in mind as well as the people. I would happily recommend Jayne to work closely with any business and get the results required.

Anthony Partington, National franchise Director BMW and Mini at Stratstone

I have had the pleasure to work for Jayne and found Jayne to be an extremely helpful, supportive and accommodating individual and leader.

I have had the pleasure to work for Jayne and found Jayne to be an extremely helpful, supportive and accommodating individual and leader. Through Jayne’s vast knowledge, experience and supportive nature I have gained many skills in this area which I still use and value to this day. I credit Jayne for developing me in this field and strongly feel that her success so far speaks volumes of the kind of professional individual she is.

Kiran Bhatti, Employee Relations Case Advisor at The National Lottery Community Fund

Everything was handled in a professional manner; there was no disruption to business or any effect on employee engagement.

I have worked closely with Jayne from Duchess HR over the last 8 months, successfully completing the HR transfer of employees from one organisation to another following an acquisition. Jayne analysed what was required, gained buy in from the senior executive team, and then delivered the changes that had been signed off. The project was completed within the timescales that were originally quoted. This was a large project, which could have had serious implications if it was handled incorrectly. Everything was handled in a professional manner; there was no disruption to business or any effect on employee engagement. I would have no problem recommending Jayne and Duchess HR to support you with whatever your people requirements are

Louisa Atkin, ACCA Qualified Finance Manager at PhD Nutrition Ltd

Jayne is equally at home working with SME's, right through to managing large HR projects within large multinational companies.

I have worked with Jayne for the last 8 years and wouldn't hesitate to recommend her services. She has a broad spectrum of experience and expertise in HR and is capable of dealing with any challenge that is thrown at her. She is equally at home working with SME's, right through to managing large HR projects within large multinational companies. Importantly, she is reliable, tenacious and sees a job through to completion with her client's best interests at heart.

Barry Ross, Employment Lawyer | Employment Tribunal Advocate | HR Business Support

Jayne Temple-Heald has been attentive to the needs of our business and very professional in all situations.

As a small business we don’t have a requirement for a full time HR function so we need to outsource when the need arises. Jayne Temple-Heald has been attentive to the needs of our business and very professional in all situations. I therefore have no reservation in recommending Duchess HR.

Ben Grantham Business Development and Product Director at Assured Digital Technologies

Duchess HR will absolutely make sense of HR and no doubt bring a smile to your day as well.

I can't thank Jayne enough for all her input and guidance to get our HR department up to speed, and I still have the pleasure of having her on speed dial just in case of emergencies! Duchess HR will absolutely make sense of HR and no doubt bring a smile to your day as well. Highly recommended.

Emma Greenhalgh Executive Assistant at Simitive

Jayne is very knowledgeable in her field; and offers views from a strategic perspective.

Jayne has been my mentor and thinking partner for many years. She is a critical thinker; effective at assessing risk. She has always offered new insight when I have sought her advice; offering a range of alternatives. Jayne is very knowledgeable in her field; and offers views from a strategic perspective. She remains my “go to” whenever I have a tricky HR issue to work through

Sharron Ford (FCIPD) she/her Deputy Director, People Capability (Acting) at Office for National Statistics

Focussed, efficient and ‘gets the job done’ captures what Jayne is all about..... and always with a bit of fun thrown in.

I have been very fortunate to work with Jayne in supporting her with identifying and selecting candidates for different types of roles. Jayne has a no nonsense approach and always articulates clearly what the technical and behavioural requirements are. Focussed, efficient and ‘gets the job done’ captures what Jayne is all about..... and always with a bit of fun thrown in.

Rob Archer Director at Zachary Daniels recruiting in HR, Operations and International at Zachary Daniels

Jayne is very supportive, knowledgeable, experienced and gets the job done. An asset to the HR community.

I reported to Jayne for two years. We had a successful time, in a dynamic team and this was due to the drive, hard work and determination shown by Jayne. Jayne had a supportive style, which gave confidence to the whole team. This type of leadership enabled me be creative and influential. In summary; Jayne is very supportive, knowledgeable, experienced and gets the job done. An asset to the HR community.

Lee Bage M.A MCIPD People Business Partner at Virgin Media